To do the reset follow these steps: Open the Settings application. Then go to System > Advanced. Click on reset options. Then click on Reset Wifi, mobile & Bluetooth. Wait for a few minutes till the phones show please wait message. Then restart your device. The issue should be resolved now.
Just follow these steps: – Go to the Home screen and open the menu by swiping up on the screen. – Scroll down and choose Settings. – Scroll down and tap on Connected devices. – ChooseFor your Windows PC, open the Action Center and check if Bluetooth is turned on. If the Bluetooth tile is missing, go to Settings > Devices and check the toggle for Bluetooth. On the other device, double-check that its Bluetooth chip is enabled. If you’ve turned it on for both devices but still can’t receive files, move on to the nextI9cu11.